Absolutely terrible. The girl on the phone did not have any customer service skills. I told her I needed to place a "pick up order" and she continued to ask me if I was okay picking it up from that location. Well, no duh. If I wasn't okay with picking it up there, then I wouldn't have called in and said I wanted to order a pick up. The "owner" claims she's been working there for 4 years� she looked to be about 16, so I know that was a lie. She told me one price on the phone, and then almost doubled it when I got up there to pick it up. I left without the pizza.I will never, never, ever order from here again. My recommendation is Sali's Pizza and Pasta over on Garland and Beltline. This business is owned by true Italians, and it's absolutely amazing. I highly recommend it over Gattis.